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Frequently Asked Questions
- GENERAL
- SWITCHING
- SERVICES & PLANS
- CUSTOMER SUPPORT & ACCOUNT MANAGEMENT
An MVNO, or Mobile Virtual Network Operator, is a wireless service provider that does not own its own wireless network infrastructure but leases network access from a Mobile Network Operator (MNO) to offer mobile services to customers.
MVNOs purchase wholesale access to an MNO’s network and then package and resell mobile services to their own customers. They operate independently in terms of branding, pricing, and customer support.
MVNOs offer a range of mobile services, including voice, text messaging, and data plans. Some MVNOs may specialize in specific niches, such as prepaid plans, international calling, or data-only plans.
Yes, we issue their own SIM cards and assign phone numbers to our customers. Customers of MVNOs use the MVNO’s network and services while retaining their own unique phone numbers.
In many cases, yes. MVNOs often support a variety of unlocked or compatible devices, allowing customers to bring their own phones and use them with the MVNO’s network.
You can port your old number if you port it to our network with your new SIM card.
SA Mobile has partnered with MTN to leverage their extensive network coverage and infrastructure.
SA Mobile offers voice, data and data / voice combination plans.
SA Mobile offers prepaid, post-paid and contract options for all packages?
For our customers’ convenience, we have a user-friendly app to manage usage.
SA Mobile offers competitive pricing plans compared to traditional carriers because we have lower overhead costs and can pass on our wholesale discount to you, the user, without compromise in quality.